Kommo Launches New AI Booking Agent to Manage Appointment Scheduling
Kommo now offers the ability to manage bookings through its AI agent in one place.
SAN FRANCISCO, CA, August 26, 2026 (EZ Newswire) -- Kommo, a conversational CRM focused on centralizing client communication, has released its new AI booking agent, which manages bookings and reduces administrative tasks.
The new feature reduced repetitive scheduling work by detecting client intent, finding real-time availability, and scheduling appointments automatically.
The AI booking agent is designed to reduce manual work and manage the scheduling lifecycle, helping minimize missed appointments and reducing the volume of tasks handled manually.
When activated, the booking agent can:
- Qualify booking requests: Kommo's AI agent asks clarifying questions and organizes incoming requests.
- Prepare booking types and service information: Set up and maintain the types of bookings handled, from initial scheduling to confirmations.
- Confirm booking requests and transfer them to a human agent: Route confirmed bookings to the appropriate team member.
"As a company that manages communication between people, we saw that the biggest challenge was organizing appointments and schedules in a fluid way," said Gabriel Motta, Head of Digital PR at Kommo. "We built this to reduce the manual work involved in managing a busy schedule."
About Kommo
Kommo is a CRM specializing in business communication and automation. Their focus is on offering innovative solutions that empower companies to streamline customer interactions, enhance engagement, and scale efficiently. In other words, Kommo supports businesses across various industries in optimizing their messaging strategies, focused on driving smarter business communication. For more information, visit www.kommo.com.
Media Contact
Stephanie Serafini
stephanie@kommo.com
