As Iceland’s low-cost airline Fly Play abruptly ceases operations, thousands of travelers have found their Icelandic adventures suddenly on hold. In response, Campervan Iceland, one of the country’s leading camper rental companies, has announced a customer-first policy designed to ease the disruption.
“Even if your reservation was non-refundable, we’re allowing customers to keep their booking fee for up to one year and use it toward a future trip,” said a spokesperson for Campervan Iceland. “We know many visitors have been dreaming of exploring Iceland’s landscapes for months — and we don’t want that dream to be lost because of an airline’s bankruptcy.”
Fly Play, founded in 2019, had become a popular option for travelers seeking affordable flights to Iceland and transatlantic routes to Europe and North America. The airline officially ceased operations on September 29, 2025, leaving hundreds of passengers stranded and disrupting travel plans for many who had booked tours, hotels, and rental vehicles across the island.
Campervan Iceland’s decision to implement flexible rebooking options comes at a critical moment for Iceland’s tourism industry — a sector that relies heavily on international visitors and seasonal flight routes. By allowing travelers to rebook their campervan rentals within the next 12 months at no extra cost, the company aims to help visitors keep their Iceland plans alive despite the current uncertainty.
“Our priority is simple: to stand by travelers during uncertain times,” the spokesperson added. “This is not just about bookings — it’s about keeping trust and hope alive for those who still want to experience Iceland.”
Industry experts have noted that Fly Play’s collapse highlights the volatility of post-pandemic air travel, especially among low-cost carriers facing high fuel prices and seasonal fluctuations. Despite these challenges, Iceland’s tourism sector has shown resilience, supported by strong domestic operators such as Campervan Iceland, which continue to adapt to global travel disruptions with customer-oriented solutions.
“Iceland has faced many external shocks over the past decade — from volcanic eruptions to economic turbulence — yet its appeal as a destination remains strong,” said the spokesperson. “We believe that by showing flexibility and understanding, we can help maintain travelers’ confidence and contribute to Iceland’s reputation as a welcoming and reliable destination.”
Campervan Iceland’s initiative has been well received by both domestic and international travelers. The company encourages affected customers to reach out directly via its website or customer service channels to discuss rebooking options. It also advises passengers who booked through travel agencies or used credit cards to contact their providers for potential compensation regarding flight cancellations.
By taking a proactive stance, Campervan Iceland not only supports its customers but also reinforces the collaborative spirit that defines Iceland’s tourism ecosystem — where airlines, local operators, and travelers share the same goal: keeping Iceland open and accessible to the world.
About Campervan Iceland
Campervan Iceland is a leading camper rental company offering travelers the freedom to explore Iceland’s stunning landscapes at their own pace. With a diverse fleet of modern, fully equipped campervans and motorhomes, the company provides an all-in-one travel experience for adventure seekers year-round. Committed to comfort, safety and sustainability, Campervan Iceland helps visitors discover Iceland’s natural wonders — from waterfalls and glaciers to volcanoes and hot springs — with flexibility and peace of mind. For more information, visit www.campervaniceland.com.
Customers affected by the Fly Play bankruptcy are encouraged to contact Campervan Iceland directly by email or telephone, where the company’s support team is prioritizing all related inquiries. The company has reinforced its customer service capacity to ensure every affected traveler receives personalized assistance and a swift response, reflecting its ongoing commitment to transparency and care.
Media Contact
Campervan Iceland
info@campervaniceland.com
