Eyekandy, a global leader in immersive retail commerce, today announced the launch of Sales Ambassador™, the world’s first digital human super-salesperson created to transform the shopping experience at every point of purchase.
Sales Ambassador is an advanced AI-powered digital human who provides real-time, human-like product guidance for shoppers online, in-store, and on social channels. This isn't just another text based chatbot—the solution delivers visual human-like, always-on support, personalized recommendations, combined with a unique use of augmented reality to showcase products for shoppers, enabling brands and retailers to offer consistent, expert assistance to every customer, anytime and anywhere.
With the rapid adoption of AI in retail, Eyekandy’s Sales Ambassador addresses two critical challenges facing the industry: driving sales and reducing servicing costs. The digital human never sleeps, never takes breaks, and communicates fluently in more than 20 languages.
It analyzes individual shopper needs and delivers tailored product recommendations, helping customers make confident purchase decisions and reducing costly returns. Sales Ambassador integrates effortlessly into existing retail infrastructure, offering plug-and-play deployment for brands and retailers seeking to enhance customer engagement without increasing headcount.
“Sales Ambassador is built to perform better than the best sales rep—24/7,” said Joe Golden, product director of Eyekandy. “Our technology guides shoppers across web, mobile, social, and even in-store kiosks, driving conversions and providing real-time support at every stage of the buying journey.”
The global immersive technology market was valued at $44 billion in 2024 and is projected to reach $184 billion by 2030, growing at a CAGR of over 26%. AI for sales and marketing is anticipated to hit $58 billion by 2025, with more than 70% of U.S. retail executives planning to increase their investment in AI over the next year.
Eyekandy’s Sales Ambassador is positioned to capitalize on this growth, offering a scalable solution for brands seeking to optimize sales and operational efficiency.
“Imagine deploying your most persuasive and knowledgeable salesperson to every product page, every store aisle, and every shopper’s pocket,” added Golden. “Sales Ambassador does not just sell—it delivers a consistent, personalized experience that builds brand trust and drives measurable results.”
Retailers and brands ready to enhance customer confidence, reduce returns, and unlock new sales growth can visit eyekandy.com to learn more and request a live demonstration.
